Your data, in plain English.

What we collect

Your name, email and phone number at checkout, handled by Stripe. Card details never touch our servers.

The personalisation details you send us: names, dates, colours, and photos where the design calls for them.

If you rate us or leave a comment after delivery, that stays with your order. We only quote a comment on the site if you tick the box that says we can, and only with the name you give us.

What we do with it

Build your order, keep you updated about it, and measure how people find MOMNTS. We do not sell your data, and we do not use your photos for marketing without asking you first.

Marketing and analytics

When you order, or leave your email on the site for a code, first access or the footer sign-up, we email you when new designs drop: a few times a year, from MOMNTS, with an unsubscribe link in every one. Unsubscribing takes one tap and sticks.

We count visits with Vercel Web Analytics, which sets no cookies and does not identify you. It records which pages are viewed, the country, the type of device and the language your phone is set to. To know which link or ad brought you here, the site keeps a one-word note on your phone, such as "instagram", for 30 days. Order pages are never counted.

When we run ad campaigns, measurement pixels from Meta, TikTok and Snapchat may run on this site. They set cookies so those platforms can tell us which ads brought people here, which also means they learn you visited.

If you buy while a campaign is live, we may send Meta, TikTok and Snapchat a purchase signal that includes a hashed version of your email or phone number, plus your browser type and IP address, so they can count the sale. Hashing scrambles the value one way; they cannot read the original from it. Your photos and personalisation details are never part of it.

How long we keep photos

Uploaded photos are deleted from our storage 30 days after your order is delivered. Order records (name, email, what you bought) are kept for accounting, as UAE law requires.

Your guests

If your guests open the browser version, we record that a session happened, the type of device and the country it came from, so we can see the link is working and how far it travelled. Photos and videos taken in the browser stay on the guest's phone; we never upload them.

We do not collect guests' names or contact details, and nobody is asked to sign up for anything.

Where it lives

Order data is stored with our infrastructure providers (Neon, Cloudflare, Stripe, Vercel), each under their own security and compliance programmes. Order emails reach you through Resend, and your order details are shared with our own team through Slack so a designer can build your order.

Your rights

Want your data deleted sooner, corrected, or exported? Reply to any order email and we will action it within 30 days.

Who we are

MOMNTS is a product of SHXFT Studio, a division of CNQR Media FZCO, Dubai, United Arab Emirates.